How do I know what nail size I am?

Please refer to Nail Size Guide

GIRL HELP ME OUT! How do I apply my set?

Don't worry. Each order includes an application kit along with instructions on how to properly apply them.

Can I skip the Nail Size Kit?

To ensure a flawless fit I recommend buying a Nail Size Kit or using the coin method. However, if you already know your exact sizes from a previous kit/order you can note them down at checkout or fill out a Nail Size Form here

What comes in the Nail Size Kit?
  • 14 different nail sizes
  • Instructions on how to size your nails
  • A QR code to submit your sizes (or you can fill out a Nail Size Form here)
  • A little discount code for your next order
Can I shower or wash dishes with them?

Yes! But we recommend wearing gloves when doing chores involving water or harsh chemicals. Water exposure can weaken the adhesive over time.

How long do they last?
  • With nail glue: up to 3 weeks
  • With adhesive tabs: 1–3 days
  • Reusable acrylic Press ons

Longevity depends on your nail prep and daily habits.

How do I remove them safely?

Soak your nails in warm, soapy water for 10–15 minutes. Gently lift from the sides never force them off. If it doesn't come off, repeat. Avoid using acetone as this can damage your set. Moisturize your nails afterward.

How long does processing take?

All orders are processed within 5-10 business days, this allows time for custom sizing, quality checks and packaging. Orders placed on the weekends will begin processing the next working day

What if my package is delayed?

If your order hasn’t arrived within the expected timeframe, please reach out to us at enquire@the-nail-chamber.com. We’ll look into it and help resolve the issue.

Do you offer international shipping?

Yes we do please refer to Shipping Policy

How can I track my order?

You will receive order tracking number once order has been shipped out Shipping policy

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

What is the return policy?

Please view here

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

CAN I CANCEL OR CHANGE MY ORDER?

Orders are processed quickly to ensure fast shipping. Once an order is placed, we are unable to modify or cancel it. Please double-check your order before confirming.

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right. Refund Policy

What if my item arrives damaged or incorrect?

If your order arrives damaged or you received the wrong item, we’ll gladly send a replacement. Please email us at enquire@the-nail-chamber.com with:

  • Your order number
  • A clear photo of the item and packaging
Are any purchases final sale?

All purchases are final